Great interactive design quote from SXSWi -
It's from Jamie Monberg's panel, "Interactive Beyond the Screen: Branding in Four Dimensions." Download the full session mp3 here. The quote is at about 37:20 into it. On a related note, Rube Goldberg's "Self-Operating Napkin:"
"I was at Microsoft for a long time and I watched them continue to pack features into products that nobody wanted. In fact, they packed so many in that they innovated by hiding a lot of the features so you weren't so confused about them."
(image credit: Wikipedia)